As part of Aleppo Governorate's efforts to enhance transparency and improve the quality of services provided to citizens, the "Our Door is Open" platform has been launched as an interactive tool that allows you to easily submit your complaints, comments, and suggestions. This service aims to strengthen direct communication between citizens and relevant authorities, ensuring a swift response and efficient and responsible handling of the issues raised.
Through this platform, you can submit complaints and track their status continuously, from initial registration through the various processing stages to resolution or appropriate action. It also allows you to view responses and updates in real time, fostering trust and ensuring transparency in handling all issues.

We invite you to take advantage of this service and actively contribute to improving the level of services through your participation and valuable feedback.